Privacy Policy v7slot

1.Introduction

v7slot (hereinafter referred to as "we", "our platform" or "v7slot") takes data protection responsibilities seriously. This Privacy Policy is an official document explaining how we collect, use, store and protect your personal information when you use the v7slot website and its related services.

By registering an account, using any part of this website or contacting our customer service, you are deemed to have read and agreed to the terms set out in this Privacy Policy. If you do not agree with any provision contained herein, please stop using the v7slot platform.

This policy should be read together with our Terms and Conditions and Responsible Gambling Policy. These three documents form the legal framework governing the relationship between v7slot and its users.

2.Information We Collect

v7slot collects several categories of personal information in the course of operating this online gambling platform. Information is collected either directly from you or through automated technology when you interact with our website.

Information you provide directly:

• Full name as per MyKad or a valid identification document
• Date of birth (for age verification, minimum 21 years old)
• Identity card number (MyKad) or equivalent document
• Active email address and mobile phone number
• Bank account or e-wallet details (Touch 'n Go, DuitNow) for deposits and withdrawals
• Residential address information
• Account username and password

Information collected automatically:

• Your device's IP address
• Browser type and operating system
• General geolocation data based on IP
• Records of gaming and betting activity within the platform
• Login session data and active time
• Cookie information and related tracking technologies

3.How We Use Information

Personal information collected by v7slot is used for the following purposes:

• Processing account registration and verifying user identity
• Carrying out the mandatory age verification process (21 years and above)
• Processing financial transactions including deposits and withdrawals
• Providing 24/7 customer service via live chat and email
• Detecting and preventing fraudulent activity, money laundering or account misuse
• Meeting compliance obligations related to the international licences we hold
• Sending promotional information, bonuses and service updates (subject to your preferences)
• Analysing usage patterns to improve platform quality
• Enforcing betting limits and responsible gambling tools

Every use of your personal data has a valid legal basis — whether your consent, contractual necessity, legitimate business interest, or a legal obligation that requires us to do so.

4.Disclosure to Third Parties

v7slot does not sell or rent your personal information to outside parties. However, there are certain situations where we need to share information with selected parties:

Service Providers: We use trusted third parties who help us operate the platform, including technology infrastructure providers, payment gateway providers, and identity verification companies. These parties are only given access to the information needed for their tasks and are bound by strict confidentiality agreements.

Legal Obligations: We will disclose personal information when required by law, court order, regulatory body or a competent authority. This includes investigations relating to money laundering or financial fraud.

Intra-Group Sharing: In certain circumstances, information may be shared among companies within the v7slot corporate group for risk management, compliance and internal operational purposes.

5.Data Security

We implement comprehensive technical and organisational measures to ensure your personal data is protected from unauthorised access, loss, destruction or unintended disclosure.

• 256-bit SSL encryption for all data transfers between user devices and our servers
• Encryption of sensitive data at the database level
• Role-based access control systems
• Continuous monitoring of suspicious activity using intrusion detection systems
• Periodic security audits by independent experts
• Data incident management procedures that have been tested and verified
• Mandatory information security training for all staff who handle user data

That said, no system can be guaranteed to be completely secure. We therefore strongly encourage users to use strong passwords, not share their login details with anyone, and notify us immediately if there is any suspicious activity in their account.

6.Cookies and Tracking Technologies

v7slot uses cookies and related tracking technologies to improve the user experience and maintain platform security. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies: Required for basic website functions such as login sessions, account security and transaction processing. These cookies cannot be disabled.
• Performance Cookies: Collect information about how you use the website to help us improve performance and the user interface.
• Functional Cookies: Remember your preferences such as language, display settings and login information so you do not have to re-enter them each time.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of the v7slot platform.

7.Your Rights

As a v7slot user, you have certain rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

• Right of Access: You may request a copy of the personal data we hold about you.
• Right to Rectification: If your data is inaccurate or incomplete, you have the right to ask us to correct it.
• Right to Erasure: In certain situations permitted by law, you may request the deletion of your personal data.
• Right to Object: You may object to the processing of your data for direct marketing purposes at any time.
• Right to Restrict Processing: You may ask us to limit how we use your data in certain circumstances.
• Right to Data Portability: You may request that we provide your data in a transferable format.

To submit any request related to the rights above, please contact our customer support team via live chat or email at [email protected]. We will process your request within a reasonable timeframe, subject to identity verification requirements.

8.Data Storage and Transfer

Your personal data is stored on secure servers. In some circumstances, data may be transferred or stored at locations outside your country of origin, including for data backup or service operation purposes.

When cross-border data transfers occur, v7slot ensures that protection equivalent to international standards is fully observed. This includes the use of standard data transfer agreements and appropriate technical safeguards.

Data retention periods depend on the type of data and its purpose. Generally, we retain data for as long as your account is active, plus any additional period required for legal compliance and legitimate business needs. Data that is no longer needed will be securely deleted or anonymised.

9.Accounts and Payments

All financial transactions through v7slot are processed with a high level of security. The minimum deposit is RM30 via all available payment methods, while the minimum withdrawal is RM100. Withdrawals are typically completed within one hour.

Accepted payment methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, and cryptocurrencies including USDT, BTC and ETH. Your payment information is protected through encryption and is not stored on our servers longer than necessary to complete the transaction.

In line with international compliance requirements for anti-money laundering (AML) and know your customer (KYC), we may require additional identity verification before processing withdrawals that exceed certain limits. This process is in place to protect the security of your account.

10.Minors and Age Restriction

v7slot is an online gambling platform permitted only for individuals aged 21 and above. We do not intentionally collect or process personal data of children or minors below this age.

All account registration processes require age verification. Should we find that personal data of an individual under the age of 21 has been collected, the relevant account will be closed immediately and all associated data will be deleted in accordance with established procedures.

11.Policy Amendments

v7slot reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or service improvements. Any amendments will be posted on this page along with a new effective date.

For significant changes or changes that may affect your rights, we will send a notification to your registered email or via an in-platform notification at least 14 days before the changes take effect.

Continued use of the v7slot platform after the effective date of an amendment means you accept those changes. If you do not agree with the amendments made, please contact us or stop using the platform.

12.Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal data by v7slot, we encourage you to reach us through the following channels:

• 24/7 live chat via the support button on the v7slot website — available every day, including public holidays
• Support email: [email protected]

Our customer service operates in Malay and English. We aim to respond to all privacy-related enquiries in a timely manner.

Our dedicated team will assist you with matters related to data access requests, information corrections, or any other matter concerning your privacy rights under this policy.